Last Updated Sep 26th, 2021
INFORMATION WE COLLECT
As further described below, when you use or otherwise access the Services, we collect information in multiple ways, including providing information directly to us and passively collecting information from your browser or device.
When you register for our Services, we collect your contact and login details, zip code, country, and any information you choose to provide us (such as a Google or Facebook details).
On the evolv Platform, when you create an account with us, we collect your contact details (such as name and email address), zip code, country, and any information you choose to provide us.
Our payment processors collect your name, email address and mobile number and other information necessary to process payments.
You can post testimonials, comments, leave feedback, send thank-you notes, or otherwise communicate with other users through our Platform. Any content, including comments, feedback, and notes you choose to post through our Platform, is available to the public. You may also contact us via a contact form, email, or other means (for example, with questions about our Services, customer support, or let us know your ideas for new products or modifications to existing products). When you do so, we collect the information you choose to provide us, such as your contact details, images you choose to upload, and your message's contents and nature.
Please remember that any information disclosed in these areas becomes public information for both other users to use and share and us. Please be considerate and respectful to others while using the community to share your opinions. We reserve the right but do not have an obligation to review and monitor such posting or any other content on our Services and remove postings or content that may be viewed as inappropriate or offensive to others.
You can choose to provide us with information relating to third parties. For example, referring a third party to our Services or to communicate with them regarding our website either by submitting Third-Party Data to the Services or otherwise permitting the Services to access Third-Party Data in your possession automatically. In that case, you acknowledge and agree that you have the relevant third party's authority to access and use the relevant Third-Party Data and notified these third parties and informed them how their information is collected and used by evolv to provide the Services.
We reserve the right to identify you as the person who has made the referral in any sent messages. We use Third-Party Data to (1) contact such third party using the Third-Party Data provided, and/or (2) provide you with an editable template message designed to facilitate communication between you and such third party through the Services. In addition to sending the foregoing communications, we may also send reminders or related messages to you and third parties on your behalf from time to time where permitted by applicable law. In each case, any such communications sent to third parties using Third-Party Data will provide a means to "opt-out" of receiving further communication of the same nature.
When you interact with evolv through the Services, we automatically receive and store certain information from devices you use to access the Services. This information is collected passively by using various technologies and includes the type of internet browser or mobile device you use, any website from which you have come to the Services, your operating system, and location data through an IP address that identifies the city and state where you logged into the Platform or your precise geo-location if you have permitted your mobile device to provide that information to us. Evolv either store's such information itself or is included in databases owned and maintained by evolv or its agents or service providers.
In an ongoing effort to better understand the use of our Services and serve you, evolv often conducts research on its customer demographics, interests, and behavior based on the information we collect. We can de-identify and aggregate the information collected through the Services for research purposes or any other purposes. We can share this information with our affiliates, agents, business partners, or other third parties (e.g., Google Analytics).
When you use our Services, the Services request that you provide your city, town, state, or province of residence.
Some cookies are strictly necessary to make our Services available to you ("Essential cookies"). For example, to provide the chat and login functionality and to remember your consent and privacy choices. We cannot provide our Services without these Essential Cookies.
Non-essential Cookies include Cookies we use in conjunction with the Social Networking Services. One of the special features of the Services is that it allows you to enable or log into the Services via various social networking services like Facebook or Google ("Social Networking Service(s)"). By directly integrating these services, we aim to make your online experiences richer and more personalized. To take advantage of these features, we will ask you to provide your credentials for the applicable Social Networking Service to log in to our Services. When you add a Social Networking Services account to the Services or log into the Services using your Social Networking Services account, we will collect relevant information necessary to enable the Services to access that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service (for example, your name and photograph) and
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.
You can also consult the "Help" section of your browser for more information. If you receive tailored advertising on your computer, you can generally control Cookies from your computer to deliver tailored advertising. Please note that you may not have access to certain features or offerings of the Services by blocking any or all Cookies.
Suppose you are accessing our Services through a mobile device. In that case, you can also update your privacy settings on your device by setting the "Limit Ad Tracking" and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store. You can also limit information collection by uninstalling the App on your device, and you can use the standard uninstall process available as part of your device for this purpose. Finally, and in connection with the Social Networking Services, you can visit your settings with each Social Networking Services to exercise your choice about those technologies.
OUR USE OF INFORMATION COLLECTED
Evolv uses the information collected from the Services in a manner that is consistent with this Policy. We use the information that you provide (or otherwise permit the Services to access) for the following purposes:
We use the information we collect to contact you for administrative purposes (e.g., to provide services and information that you request or to respond to comments and questions). For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem.
We also use the information we collect to send you communications relating to the Services, such as updates on promotions and events, communications relating to products and services offered by third parties and us, and communications about services we believe will be of interest to you.
Mobile Services: If you access the Services through a mobile device and have chosen to provide us with your mobile number or other electronic means to your mobile device, you agree that we can communicate with you regarding the evolv SMS MMS text message. If you change or deactivate your mobile telephone number, you agree to promptly update your evolv account information to ensure that your messages are not misdirected. Please note that your wireless service carrier's standard charges, data rates, and other fees may apply where you access the Services through a mobile device. Also, downloading, installing, or using certain Services on a mobile device may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices.
We use the information we collect to operate, maintain, and provide our Services, enabling access to the Platform, customer support, or complete transactions.
Analytics and Product Development
We use the information we collect to analyze data usage trends and preferences to improve our Services' accuracy, effectiveness, security, usability, or popularity.
If you are located in Europe, we process information as listed under A, B. C as necessary (i) to fulfill our obligations under our contract with you or to take steps at your request before entering into a contract, or (ii) for our legitimate interest, such as, to maintain our relationship with you or to protect you and us against fraud.
We use the information we collect, such as device identifiers, to learn how users interact with our Services to personalize our Services' content, such as customizing the language and entry costs on our homepage based on your location.
If you are located in Europe, we process information as listed under D is necessary for our legitimate interest.
We use the information we collect to defend our legal rights, comply with state, local, federal or international laws, and enforce our Terms of Service and this Policy.
If you are located in Europe, we process information as listed under E (i) to fulfill our obligations under our contract with you or to take steps at your request prior to entering into a contract; (ii) for our legitimate interest to maintain our relationship with you, (iii) to protect our business or protect you and us against fraud; or (iv) to comply with legal obligations.
OUR DISCLOSURE OF INFORMATION COLLECTED THROUGH THE SERVICES
There are certain circumstances in which we share information collected through the Services with certain third parties without further notice to you, as set forth below.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), user information may be part of the transferred assets.
We share your personal information among the evolv entities, including our affiliates and subsidiaries, to provide our Services, including hosting, marketing, and; providing you with customer support; administration, sending you communications; and conducting the other activities described in this Policy.
Evolv sometimes hires other companies to perform certain business-related functions on evolv 's behalf. We provide access to or share your information with these companies so they can perform services for us. Examples of such functions include marketing, mailing information, data storage, security, fraud prevention, payment processing, legal services, and maintaining databases. We limit the personal information provided to these service providers to be reasonably necessary for them to perform their functions. We require them to agree to maintain the confidentiality of such information.
Evolv can access, disclose, transfer and preserve your information when we have a good faith belief that doing so is necessary to (i) comply with the law, including with subpoenas, search warrants, court orders, and another legal process; and respond to inquiries or requests from government, regulatory, law enforcement, public authorities, or content protection organizations; (ii) protect and defend the legal rights, privacy, safety or property of evolv, its affiliates, subsidiaries, employees, agents, contractors, or its users; (iii) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages we may sustain; or (iv) enforce this Policy or any applicable Terms of Service.
We may share your information if you consent to the sharing of your information. For example, we may partner with third-party organizations to arrange for specific promotions. Suppose you consent to our delivering your contact information to a specific partner. In that case, we share your name, email address, and other information you've provided in connection with our services.
On the featured business/ non-profit campaigns, if you register for such a campaign, we will share your information with the people involved in the campaigns or conducting the event.
We aggregate and/or de-identify your information so that the information no longer relates to you individually. We may use and disclose aggregated and de-identified data for any lawful purpose.
Information is shared as stated in the section entitled "Cookies and Other Electronic Technologies."
We provide your information to other users of our Services if you choose to make your information publicly available in a publicly accessible area of the Services, such as in our comments.
Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. We also collect information through customer support communications, your communication to us of ideas for new products or modifications to existing products, feedback, and other unsolicited submissions (collectively, with publicly accessible information, "Unsolicited Information"). By sending us Unsolicited Information, you further (a) agree that we are under no obligation of confidentiality, express or implied, to the Unsolicited Information, (b) acknowledge that we may have something similar to the Unsolicited Information already under consideration or in development, (c) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Unsolicited Information, and (d) irrevocably waive, and cause to be waived, against evolv and its users any claims and assertions of any moral rights contained in such Unsolicited Information. This Unsolicited Information section shall survive any termination of your account or the Services.
Our Services are not designed for individuals under 13 years (or 16 for children located in Europe). If you are under the age of 13(or 16 for children located in Europe), please do not use the Services and/or submit any information through the Services. If you have reason to believe that a child under the age of 13(or 16 for children located in Europe) has provided personal information to evolv through the Services, please contact us at https://www.evolv.today/page/Hello, and we will delete that information from our databases to the extent required by law.
LINKS TO OTHER WEBSITES
This Policy applies only to the Services. The Services can contain links to other websites not operated or controlled by evolv (the "Third-Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that evolv endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.
Evolv has implemented technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For example, you are limiting access to information only to employees and authorized service providers who need to know such information for the purposes described in this Policy. However, no Internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information to evolv via the Internet.
RETENTION OF YOUR INFORMATION
We will only retain the information for as long as necessary for the purpose for which that information was collected and to the extent permitted or required by applicable laws. When we no longer need to use your information, we will remove it from our systems and records and/or take a step to anonymize it so that you can no longer be identified from it per our internal document retention policies.
When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact on the services we provide to you if we delete some information about you, mandatory retention periods provided by law and the statute of limitations.
Evolv has certified with the EU-U.S. and Swiss-U.S. Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of "personal data" (as defined under the Privacy Shield principles) from Europe. Evolv has certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement for such personal data.
As required under the principles, when evolv receives information under the Privacy Shield and then transfers it to a third-party service provider acting as an agent on evolv's behalf, evolv has certain liability under the Privacy Shield if both (i) the agent processes the information in a manner inconsistent with the Privacy Shield and (ii) evolv is responsible for the event giving rise to the damage.
Suppose you have any questions or complaints about evolv's privacy practices, including questions about the Privacy Shield. In that case, you can contact us at the email address or mailing address set forth under "Contacting evolv." We will work with you to resolve your issue.
Suppose you are in Europe and are dissatisfied with the manner in which we have addressed your concerns about our privacy practices. In that case, you can seek further assistance, at no cost to you, from our designated Privacy Shield independent recourse mechanism.
Residents of Europe can elect to arbitrate unresolved complaints, but prior to initiating such arbitration, you must: (1) contact evolv and allow us to resolve the issue; (2) seek assistance from evolv's designated independent recourse mechanism above, and (3) contact the U.S. Department of Commerce (either directly or through a European Data Protection Authority) and afford the Department of Commerce time to attempt to resolve the issue. Each party shall be responsible for its own attorney's fees. Please be advised that, under the Privacy Shield, the arbitrator(s) can only impose individual-specific, non-monetary, equitable relief necessary to remedy any violation of the Privacy Shield Principles concerning the individual. Evolv is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
YOUR RIGHTS AND CHOICES
You can access and correct certain information about yourself by visiting the "Account Settings" portion of our Platform. You can control whether certain information you post to the Services is publicly available to others by adjusting your account settings. You can also request in writing copies of personal information about you held by us. If that information is inaccurate, please let us know, and we will endeavor to make the necessary amendments, erase, or block the relevant information as you request. For more information on your rights if you are in Europe, please see the "Users in Europe" section below.
USERS FROM OUTSIDE INDIA
The Platform is hosted in India. If you visit the Platform outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located and our central database is operated. The data protection and other laws of India and other countries might not be as comprehensive as those in your country. By using the Platform, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Policy.
USERS IN EUROPE & USA
If you are located in Europe or USA, you have the right to ask for an overview of the information we process about you and for a copy of your information. You may also request us to update and correct inaccuracies, delete your information, restrict your information processing, or exercise your right to data portability to transfer your information to another company easily. In some cases, you may object to your information processing, and where we have asked you for your consent to process your information, you can withdraw it at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before its withdrawal. The above rights may be limited under applicable law.
Marketing opt-out. Each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Besides, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us at the email address or mailing address set forth under "Contact us". Suppose you opt out of receiving marketing communications or other information. In that case, we think it may interest you, and we can still send you emails about your account or any Services you have requested or received from us.
You can request to exercise any of these rights about your information by sending the request to us at the email address or mailing address set forth under "Contact us." For your privacy and security, we may require you to provide your identity before providing the requested information at our discretion. Please note that evolv may take up to 30 days to fulfill such requests.
The above rights can be limited under applicable law. You also have the right to complain to the local data protection authority if you believe that we have not complied with applicable data protection laws. You also have the right to complain about your residence's supervisory authority, place of work, or where the incident took place.
Your access to and use of the Services is subject to the Terms of Service and other terms, which may be made available to you in connection with your use of the Services.
Evolv reserves the right to update or modify this Policy at any time and from time to time. We will notify you of any updates or changes we make to this Policy. If you disagree with our revisions to the Policy, you can deactivate your account or discontinue our Services' use. Please review this Policy periodically for any updates or changes to this Policy.
If you are in Europe, you will not be required to agree to any changes to this Policy, but you acknowledge that you have read and understood its terms.
Please also feel free to contact us if you have any questions about evolv's Policy or the Services' information practices.
You can contact us as follows: https://www.evolv.today/page/Hello